Aldi investigates worker blocking aisle, receives customer complaints

Aldi is investigating an incident where a worker allegedly blocked an aisle and refused to move when asked by a customer. The customer shared their experience on social media, prompting Aldi to apologize and invite them to file a formal complaint. Another customer criticized Aldi for reducing checkout lanes in favor of self-checkout, leading to long lines. Aldi acknowledged the issue and encouraged feedback through an online form. Retailers, including Walmart and Target, are adjusting self-checkout policies to improve efficiency and reduce theft. Some stores have implemented item limits at self-checkout to manage customer flow better.