Bank of America outage leaves thousands of customers unable to access accounts

Bank of America faced a widespread outage on Wednesday, affecting nearly 20,000 customers who reported issues accessing their accounts. Many users saw their balances show as $0 or received "Connection Error" messages. The outage began in the afternoon, with reports peaking around 1:15 p.m. Eastern Time. Customers turned to social media to share their experiences and noted difficulties contacting customer service. A Bank of America spokesperson acknowledged the issue, stating it was being addressed and had largely been resolved. The cause of the outage remains unclear.