Bradford's Ray Chapman Motors named UK's best dealership

A Volvo dealership in the UK has been recognized as the best in the country after recent upgrades. Ray Chapman Motors, located in Bradford, won the prestigious Dealer Group of the Year award at the 2025 Volvo Championship Awards. This success comes just a year after the dealership opened a new showroom and refurbished another location in Huddersfield. Duncan Chapman, the Managing Director, expressed happiness about the award. He said that the dealership always aims to improve its customer service. Chapman is proud to represent Volvo and intends to work hard to keep the title for next year. Ray Chapman Motors has received high praise from customers, maintaining a 4.5/5 rating on TrustPilot. Reviews highlight excellent customer service, with many saying they have never experienced better service from a car dealership. While Ray Chapman Motors is thriving, many other dealerships are struggling. The automotive industry faced a wave of closures in 2024 and 2025 due to the cost of living crisis. Peugeot plans to close two popular sites in Canterbury and Ashford by the end of March, leaving employees shocked. Volkswagen and Audi dealerships are also closing at three locations for similar financial reasons. Group 1 Automotive, the owner, stated these decisions were tough but necessary due to ongoing economic challenges. The rising costs of production and the impact of Brexit have made cars more expensive, leading to a drop in sales and causing further dealership closures.