Brentwood McDonald's remodel criticized for being unwelcoming

thesun.co.uk

McDonald's customers are expressing dissatisfaction with a recent remodel at a location in Brentwood, Missouri. Many describe the new design as "impersonal" and "unwelcoming," noting the absence of a menu board and minimal decor. Complaints have flooded social media, with customers sharing similar experiences at other remodeled locations. Issues include long wait times and a lack of visibility into the kitchen, contributing to a negative dining atmosphere. McDonald's has not commented on the feedback or the remodel's status. It remains unclear if further changes will be made to the redesigned space.


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