Cheryl Tan improves public transport accessibility in Singapore

Cheryl Tan was only 23 when she first noticed symptoms of multiple sclerosis (MS), a serious neurological condition that has since changed her life. She was working as a baker and had never heard of MS before her diagnosis in 2015. The disease eventually limited her mobility, making many daily tasks very difficult. After her diagnosis, Ms. Tan struggled to find work. Many employers were unfamiliar with MS and could not make the necessary accommodations. She faced financial burdens as her medical expenses piled up, leading her into debt. The situation became so overwhelming that she experienced depression and considered ending her life, but she ultimately decided against it. Over time, Ms. Tan adjusted to her new life. She learned to navigate her surroundings in a wheelchair and became aware of the accessibility challenges in public spaces. Despite facing harsh judgments from some people about her condition, she remained hopeful and dedicated to raising awareness about MS. Now 33, Ms. Tan works at Tower Transit Singapore as a customer experience and inclusivity officer. She actively promotes accessibility in public transport and provides support to fellow commuters. Her role has become a source of purpose and motivation, allowing her to advocate for people with disabilities. Ms. Tan hopes to inspire others by sharing her story. She believes that there is always hope and encourages those facing similar challenges to keep pushing forward, as there is “light at the end of the tunnel.”