Consumer protection authority issues notice to Ola Electric over nearly 10000 complaints

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The Central Consumer Protection Authority (CCPA) has issued a show cause notice to Ola Electric due to nearly 10,000 consumer complaints. Issues include delayed deliveries, faulty vehicles, and misleading advertisements. Ola has 15 days to respond. Complaints received from September 2023 to August 2024 highlight significant delays in service and repairs, with over 3,300 reports. Customers also reported manufacturing defects and poor customer service experiences. Ola Electric has acknowledged the notice and plans to address the concerns. The company is enhancing its service team and expanding service locations to improve customer support.


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