ERC directs power firms to suspend disconnections and offer flexible payment plans in storm-hit areas

The Energy Regulatory Commission (ERC) has ordered power companies in areas affected by Severe Tropical Storm Kristine to halt disconnections and offer flexible payment plans until December. This decision follows a directive from President Ferdinand Marcos Jr. to support consumers. The ERC's order applies to residential and non-residential customers consuming up to 200 kilowatt-hours monthly. These consumers can pay their bills in staggered installments over six months, starting from October 2024. A total of 158 areas are under a state of calamity, with the Bicol Region most affected. Other regions include Calabarzon, Eastern Visayas, and parts of the National Capital Region.