Family in Scotland battles insurer after baby's premature birth

A young family is facing challenges after their baby was born prematurely while they were travelling in Scotland. Dani and Michael welcomed their son Anderson, who arrived at just 23 weeks and weighed only 600 grams. He has been receiving care at Edinburgh Children's Hospital since November 29. The couple is currently stranded in Scotland, as they are dealing with a dispute over their travel insurance. Their provider, InsureandGo, refused to cover accommodation costs because they deemed Dani and Michael fit to fly home. The family feels it is unreasonable to leave their newborn behind. Anderson cannot fly home because he does not have a passport or citizenship documents. The couple is concerned about their financial situation back in Australia, including their mortgage obligations. InsureandGo has offered a one-time payment of $3,000 to the family, which they say is not part of the standard coverage. The company stated that insurance policies typically do not cover newborns born overseas. InsureandGo acknowledges the family's difficulties and has been in contact with them. They also mentioned that the family can escalate their case to an independent resolution service if they are not satisfied with the outcome.