Finch Manor Nursing Home in Liverpool exits special measures after two years of oversight
Finch Manor Nursing Home in Liverpool has been removed from special measures after nearly two years of scrutiny by the Care Quality Commission (CQC). The home, which cares for 66 residents, improved its rating from inadequate to requires improvement. The CQC's latest inspection in October 2023 noted improvements in governance and care management. However, the home received warnings for not safely managing medicines and for needing better systems to handle accidents and incidents. Family members reported feeling their loved ones were safe, but some expressed concerns about the effectiveness of complaints. Staff were generally described as kind, but high turnover and insufficient staffing at times affected care quality.