Fraudulent call centre targeting Canadians shut down in Gurgaon

In Gurgaon, police have shut down a fake call centre that targeted Canadian citizens. Thirteen people were arrested, including two women. The suspects posed as customer service representatives from a well-known tech company and tricked victims into paying for services that did not exist. The police acted on a tip-off and conducted a raid in a residential area. They arrested the group and seized 12 laptops and 3 mobile phones. The main suspect, Suraj, led the team, and all suspects had been working for a month. They offered fake technical support for Microsoft products. The fraudsters would send pop-up messages to Canadian computers. These messages prompted victims to call a toll-free number, connecting them to the call centre. Once on the line, agents claimed the victims' systems were hacked and that their bank information was at risk. They instructed victims to download screen-sharing software to gain access to their computers. To secure their bank accounts, victims were told to buy gift cards. The fraudsters then redeemed the card numbers for their own gain. Police are still investigating how much money was involved. The suspects face charges related to cheating and impersonation. This incident is part of a larger trend in Gurgaon, where police have cracked down on several fake call centres in the past year. In previous raids, many people were arrested for similar scams targeting foreign nationals.