Gurugram mall sets up food delivery pick-up point after Zomato CEO raises concerns
indiatoday.in — October 7, 2024, 02:00 PM UTC
Gurugram's Ambience Mall has established a dedicated food delivery pick-up point for delivery agents. This change follows Zomato CEO Deepinder Goyal's concerns about access issues he faced while collecting food at the mall. Goyal, who briefly worked as a delivery agent, reported being denied access to the main entrance and lift. He shared the update on X, thanking the mall's owner for the quick response and for allowing "walkers" to assist in food delivery. Goyal encouraged other mall owners to implement similar solutions to improve conditions for delivery partners and enhance customer service.