Hotel requests cancellation of woman's low-rate reservation

nypost.com

A woman has reported a surprising situation after booking a hotel through Expedia. She found a special rate on the travel website and received a confirmation for her reservation. However, a few days later, the hotel contacted her, asking her to cancel the booking because the rate was too low for them. The traveler shared her experience on Reddit. The hotel expressed that they could not accept the low rate and insisted she cancel. She then reached out to Expedia, where a representative confirmed her booking was secure and that the hotel should honor it as long as she didn’t cancel. When she informed the hotel of Expedia's response, the hotel became upset. They threatened that they would not accommodate her if she did not cancel the reservation. In her post, the woman sought advice from others who might have faced a similar issue. Expedia stated that they aim to assist travelers and expect hotels to honor their bookings unless extraordinary circumstances occur. They advised travelers to contact their support if faced with a request to cancel due to pricing issues. Many Reddit users advised the woman not to cancel. They warned her of the risks of showing up at a hotel abroad that might refuse her stay, citing the potential for serious complications. Some shared similar experiences where hotels attempted to cancel bookings, often leading to confrontations on arrival.


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