Hotel staff surprises guest with personalized notes

Katie Moody, a 23-year-old from Bournemouth, UK, found a handwritten note from hotel staff during a recent stay at the Hare & Hounds hotel. The note acknowledged her childhood stuffed animal, Bunny, which she travels with for comfort. Moody shared the interaction on TikTok, where the hotel staff responded with another message and a photo of Bunny tucked in bed. The video has gained over 36,000 views, with many users expressing their delight at the kind gesture. The hotel management emphasized their commitment to surprising guests with personal touches. Moody plans to return to the hotel soon and hopes to continue the friendly exchange with the staff.