Jefferson Fisher shares tips for mastering difficult conversations

Jefferson Fisher, a trial lawyer and TikTok star, shares tips on handling difficult conversations. He became well-known for his straightforward advice on communication and conflict resolution. Fisher's videos offer practical strategies that people can use immediately, and he has gained millions of followers for his relatable approach. Fisher's new book, "The Next Conversation," presents a three-part system for effective communication. His rules include saying it with control, confidence, and to connect. He emphasizes the importance of staying calm and expressing thoughts clearly without being rude. Fisher believes that managing emotions is key during tough discussions. He suggests focusing on breathing and using mental tools to handle defensiveness. By controlling his reactions and maintaining composure, he encourages others to do the same. In a workplace scenario, Fisher advises setting clear goals. If someone has taken credit for your work, it’s essential to communicate openly about your needs and the values that matter. This approach fosters transparency and understanding. To communicate assertively without offending others, Fisher recommends avoiding unnecessary apologies. Instead, expressing gratitude and using clear language helps maintain respect and assertiveness. When disagreeing with a superior, he suggests using softer phrases that promote open dialogue rather than defensiveness. When delivering bad news, Fisher advocates for a direct but empathetic approach. By labeling the conversation early on, he prepares the other person for what's coming. This helps reduce anxiety and allows for a more honest exchange. Overall, Fisher's tips focus on being relatable, practical, and respectful in challenging conversations, helping others manage conflicts effectively.