Metal arm, not handlers, damages luggage at airports

A new video has sparked discussion about damage to luggage at airports. Many people blame baggage handlers for this damage. However, the video suggests that another factor is at play. In a TikTok video by an airport worker, it shows luggage moving down a conveyor belt. At first, everything looks normal. Then, viewers notice a metal arm pushing the bags hard down the belt. The video claims that this arm is responsible for damaging luggage, not the handlers. The video's revelation surprised some viewers. Many commented on their experiences with baggage handlers, suggesting they still play a part in the damage. Some witnesses described instances where handlers mishandled bags, including throwing them or dropping heavy items carelessly. Despite the mixed reactions, the video highlights a common problem travelers face. One passenger shared her shock after finding her suitcase “mangled” after checking it at the gate. She had to file a claim for the damage done to her belongings. To protect luggage, some travelers wrap their bags in plastic or use protective cases. With damage out of their control, many feel the need to take precautions.