Nationwide reopens refurbished Liverpool branch for community services

Nationwide has reopened its branch on Lord Street in Liverpool after refurbishment. The bank aims to support in-person banking by providing a new look and features, including a 'conversation table' and iPads for self-service. Nationwide has the most branches of any single banking brand. The reopening is part of its commitment to keeping branches open until at least 2028. The Liverpool branch originally opened in 1949 as the Co-operative Permanent Building Society. The branch operates Monday to Saturday, with adjusted hours on Wednesdays and Saturdays. It offers services not just for customers but for the local community as well. This includes dementia support from specialist nurses and a Safe Space for those facing domestic abuse. Additionally, Nationwide provides Speak Easy communication support. These custom cards help customers who may have difficulty communicating banking needs. This service was developed with various charities. Branch manager Rosalyn Smyth emphasized the importance of physical branches. She noted that they provide stability, community support, and a friendly team to assist customers. The Lord Street branch is located at 17/19 Lord St, Liverpool L2 9UW.