New virtual kiosks enhance passenger experience at IGI

New virtual information display (VID) kiosks have been launched at Delhi's IGI Airport to enhance passenger experience. Located at terminals 1 and 3, these kiosks provide real-time flight updates through a simple scan of boarding passes. The VID kiosks feature intuitive 3D maps and live location tracking, helping passengers navigate the airport easily. They can find boarding gates, restaurants, shops, and other amenities without hassle. Additionally, the kiosks offer 24/7 live video support, connecting passengers to customer service agents for assistance. This service aims to help travelers, especially first-time flyers, with flight information and airport navigation.