Ola CEO responds to comedian Kunal Kamra's criticism of electric scooter service on social media
Ola Electric CEO Bhavish Aggarwal and comedian Kunal Kamra engaged in a heated exchange on social media over concerns about Ola's electric scooter service. Kamra criticized the company's service centers, questioning consumer treatment and accountability. Aggarwal responded by accusing Kamra of posting a "paid tweet" and invited him to help improve the service. Kamra denied the accusation and challenged Aggarwal to issue refunds to dissatisfied customers. The argument reflects growing customer dissatisfaction as Ola's sales have dropped from 40,814 units in July to 23,965 in September. In response, Ola plans to expand its service network to 1,000 outlets by year-end.