Ola Electric shares fall 8% after CCPA issues notice over 10,000 user complaints
Ola Electric's shares dropped over 8% following a notice from the Central Consumer Protection Authority (CCPA). The CCPA received more than 10,000 complaints about service delays and other issues, prompting an investigation into potential consumer rights violations. The CCPA's notice, issued on October 3, requires Ola Electric to respond within 15 days. Complaints include service delays, refund issues, and problems with e-scooter components. The National Consumer Helpline reported 10,644 complaints from September 2023 to August 2024. Ola Electric acknowledged the notice but stated it would not impact its financial or operational activities. The company's stock has fallen 43% from its peak since its listing, reflecting growing customer dissatisfaction.