Ontario couple struggles with stolen truck insurance claim

An Ontario couple is struggling with insurance and loan payments after their stolen truck was recovered damaged. Micheil and Christopher Bennett from Ilderton bought a Ram 1500 truck for $87,000. They parked it at a hotel near Toronto and discovered it missing the next day. The truck’s GPS was disabled, and security footage showed it being driven out of the hotel parking lot. Police found the truck three days later, but it was damaged and could not be driven. Micheil contacted their insurance company, CAA, and learned repairs would cost between $10,000 and $20,000. However, they are now facing delays due to a shortage of replacement parts. Micheil has called multiple dealers, learning that a replacement computer for their truck is hard to find. CAA initially arranged a rental car, but the coverage ran out at the end of February. After the media reached out for comment, CAA extended the rental by two weeks. The couple is now borrowing a vehicle from a family member. Micheil worries that the truck's trade-in value will fall because the theft is now recorded. While she thought her insurance would cover depreciation, CAA clarified that such coverage is not included. Experts suggest vehicle owners should be proactive in seeking out needed parts due to ongoing supply chain issues. Overall, the situation leaves the Bennetts feeling stuck and frustrated as they wait for a resolution.