Parents should assess childcare center safety and engagement

Parents are encouraged to ask childcare providers about staff qualifications, behavior guidance, and daily activities. They should also inquire about grievance policies and visit the center before enrollment to assess its environment. Red flags include high staff turnover and a lack of positive engagement between staff and children. Parents should look for signs of happy, engaged play rather than continuous crying or aggression. The National Quality Standard sets benchmarks for childcare in Australia, but the regulatory system faces challenges. Parents can check their provider's rating through the national register and should contact local authorities for complaints.