Retailers raise return charges as online shopping soars

thesun.co.uk

Online shopping has become popular for buying clothes, but many people are returning items they don't want. As a result, retailers are increasing charges on returns. Here are five tips to help keep costs down when returning unwanted items. First, be careful when selecting sizes. Different brands may have different sizing. Use the size guides provided by retailers and read customer reviews for insights on fit. Second, understand your return rights. Each retailer has its own return policy. Most online purchases allow returns within 14 days without needing a reason. If an item is not as described, you have 30 days for a full refund. Third, keep your receipts. It's important to have proof of purchase for returns. Store physical receipts in a dedicated envelope or take photos and save digital receipts in an email folder. Fourth, handle items with care when they arrive. Open packages gently in case you need to reuse them for returns. Also, avoid wearing make-up or eating near clothing to prevent damage that could affect refunds. Lastly, send back unwanted items quickly. Delaying could mean missing the return deadline. The sooner you return an item, the sooner you’ll receive your refund. By following these tips, shoppers can save money and navigate returns more easily.


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