Samsung faces user backlash over AI features in Galaxy S25 line

cnet.com

Samsung's recent Unpacked 2025 event highlighted the Galaxy S25 line, emphasizing its extensive AI features. The company claims to have integrated AI deeply into its new One UI 7 operating system, aiming to enhance user interaction. However, many users express frustration with these AI tools, finding them unhelpful. A survey indicated that only 14% of smartphone users see value in AI features, with concerns about inaccuracies and privacy issues. Users are seeking a way to disable these AI functions, similar to options available on Apple devices. Without such a feature, some potential buyers may reconsider purchasing the new Galaxy phones.


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