SSA to close 47 offices nationwide in 2025

The Social Security Administration (SSA) plans to close many offices across the U.S. this year, part of a government efficiency effort to reduce federal spending. The closures will affect offices in 18 states, raising worries about how this will impact Social Security benefits for millions. Currently, more than 72.5 million Americans receive Social Security and Supplemental Security Income (SSI) benefits. Experts and beneficiaries fear that the office closures could lead to delays in payments and difficulties in accessing assistance. The SSA has about 1,200 field offices nationwide. The Department of Government Efficiency (DOGE), led by Elon Musk, has identified 47 offices scheduled for closure. Most of these offices are concentrated in the South and Southeast. Many were used for in-person hearings, which the SSA is moving away from in favor of virtual options. In addition to closing offices, the SSA plans to cut 12 percent of its workforce. The acting commissioner, Lee Dudek, stated that the agency would also reduce telephone services in an effort to combat fraud. He assured that these changes are not meant to harm customers. Critics, including Richard Fiesta from the Alliance for Retired Americans, argue that these decisions will create hardships for vulnerable populations, forcing them to either visit crowded offices or rely on online services. Congressman John Larson highlighted that staff cuts and office shutdowns could lead to delays in benefit payments. The announced changes are expected to take place quickly. Employees and experts worry that these cuts will have a significant effect on the timely delivery of benefits.