Study reveals chatbots can experience emotional stress

A new study finds that chatbots, like OpenAI's ChatGPT, can show signs of anxiety when users share traumatic experiences. This stress can reduce their effectiveness in therapeutic settings. Researchers suggest that chatbots should be designed to handle emotional challenges better. They note that as more people turn to chatbots for support, it's important to ensure these tools can respond appropriately. The study highlights the growing use of AI in mental health care. It raises questions about the implications of using chatbots, especially for vulnerable individuals.