TGSRTC introduces WhatsApp alerts for ticketing services

thehindu.com

The Telangana State Road Transport Corporation (TGSRTC) plans to introduce WhatsApp alerts for ticket bookings, confirmations, and cancellations. This system will also notify bus pass holders about applications and renewals. If messages fail, alerts will be sent via SMS. TGSRTC is seeking bids from service providers to implement this communication system. The initiative aims to improve service efficiency and reduce reliance on traditional SMS alerts. Initially, it will focus on the online passenger reservation system. Additionally, TGSRTC will lease several land parcels across the state to generate revenue. The identified properties include bus stations and depots, which can be used for warehouses, logistics, and other commercial purposes, but not for educational institutions.


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