United Airlines settles racial discrimination complaint for $99,000 and policy changes

qz.com January 7, 2025, 08:00 PM UTC

United Airlines has settled a racial discrimination complaint with the Equal Employment Opportunity Commission (EEOC) regarding the treatment of a Mongolian American worker at Denver International Airport in 2021. The worker faced racial slurs and physical mistreatment from a supervisor. As part of the settlement, United Airlines will pay the worker $99,000 and provide 75,000 flight miles. The airline will also implement a three-year consent decree with the EEOC and modify its workplace violence policy to ensure timely investigations. Previously, the worker had quit after the incident, and the supervisor was allowed to retire with benefits. The EEOC stated that the airline's actions violated the Civil Rights Act.


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