WA woman suffers dental nightmare, seeks refunds after complications

A woman in Western Australia, Lynette Smoje, is facing a tough situation after spending $33,000 on dental work that has left her without teeth for two years. Smoje began her dental journey in October 2022 when she consulted a dentist named Rouvin Mahadeva about getting implants. Initially quoted $45,000, she was later offered a discount by accessing her superannuation, ultimately paying $28,000. However, she was not informed of an extra $8,000 tax from her superannuation withdrawal. After her teeth were removed and screws were placed in her jaw, she learned that Dr. Mahadeva was facing criminal charges and could no longer provide treatment. Desperate, she switched to another dentist, Peter Terzi. Unfortunately, he is also facing criminal charges now. Despite having multiple temporary teeth made, Smoje is unhappy and struggles with the quality of her dentures. Both dentists are suspended from practicing in Australia, and Smoje has asked for a partial refund of $13,000, saying she only wants what she was promised. Dr. Mahadeva stated he is appealing for permission to finish the treatment and believes a refund would not reflect the value of his work. The Australian Health Practitioner Regulation Agency has indicated it does not handle financial settlements, suggesting patients seek compensation through other means. Smoje expressed her frustration, feeling self-conscious about her appearance and disappointed that her dental troubles have not been resolved.