Walgreens delivery failed to provide medicine for child

Walgreens has issued an apology after a family went without crucial medicine for their sick child due to a failed home delivery. The issue surfaced when the mother shared her experience on social media, expressing her frustration over missing items from her order and stating that the store manager refused to issue a refund or provide the missing items. In her post, the mother highlighted the seriousness of the situation, mentioning that the order should have included medicine for her child. She expressed her dissatisfaction with the service and indicated she would not return to Walgreens. Following the complaint, a spokesperson from Walgreens reached out to the mother, expressing regret and asking for more details about her experience. This incident comes amid broader concerns over Walgreens' security practices. The company has faced backlash as it implemented aggressive measures to prevent shoplifting, including locking up everyday essentials. Walgreens CEO Tim Wentworth acknowledged that these measures have led to reduced sales, with products being less accessible to customers. The company reported a significant increase in shrinkage, or losses from theft, over the last few years. Similar strategies have been adopted by other retailers like Walmart, sparking complaints from customers about basic items being locked away. Many shoppers feel that this approach is extreme for products like toothbrushes and socks and are calling for changes.