Woman loses $36,000 in cryptocurrency phone scam

A woman lost $36,000 in a cryptocurrency scam after a fraudster called her, pretending to be from Coinbase. The scammer convinced her to create a wallet and transfer her funds, which allowed them to steal her money. Mary Burnett, 72, felt misled and scared during the call. She believed she was protecting her account, not realizing she was setting up an account for the scammer. Coinbase has stated that it does not make outgoing calls and warned users about caller ID spoofing. Coinbase advises users to be cautious of unsolicited calls and never share personal information. The company also provided tips to help users avoid scams, emphasizing the importance of verifying contacts and being skeptical of urgent requests.