YouTuber criticizes Air India for poor business class experience on London to Amritsar flight

American YouTuber Drew Binsky criticized Air India for a poor business class experience on his flight from London to Amritsar. He described the nine-hour journey as "pathetic," citing broken seats, unclean conditions, and inadequate service. Drew shared his frustrations on Instagram, highlighting issues like a damaged seat, a dirty pillow, and a malfunctioning entertainment system. He also noted that the amenity kit was subpar for business class, lacking quality products. His viral post has sparked widespread reactions online, with many users expressing shock at Air India's service. The airline has not yet responded to the complaints.