Zomato CEO Deepinder Goyal praised for positive public engagement as Ola's Bhavish Aggarwal faces criticism

Ola Electric CEO Bhavish Aggarwal is facing criticism for his confrontational responses on social media, particularly after a public spat with comedian Kunal Kamra. Complaints about Ola scooters have surged to 80,000 per month, prompting backlash against Aggarwal's perceived arrogance. In contrast, Zomato CEO Deepinder Goyal has received praise for his customer engagement efforts. Recently, he worked as a delivery partner to better understand the challenges faced by Zomato's delivery executives, which has been viewed positively on social media. Goyal's approach has helped him cultivate a positive public image, while Aggarwal's recent actions have led to increased scrutiny of Ola Electric. Goyal's initiatives, including charitable events and a humorous self-roast, have further enhanced his reputation as a relatable leader.